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Student support

Exam systems status

Updated: 19 December 2024, 10:50 UK-time

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

19 December

Important Update – Certificate Level and ICAEW CFAB exams

Due to essential system maintenance, we are unable to deliver Certificate Level and ICAEW CFAB exams from 19:00 (UK-time) on Friday 31 January to Sunday 2 February 2025. Please note that results for any exams sat on Friday 31 January will be released on Monday 3 February. If you have any questions please contact us via webchat. We sincerely apologise for any inconvenience this may cause and thank you for your understanding and cooperation.

16 December

Online practice software downtime

The online practice software will be down for planned maintenance on Thursday 19 December from 08:00 - 11:00 (UK-time). We apologise for any inconvenience caused.

Online practice software downtime - January

The online practice software will be down for planned maintenance on Monday 27 January 2025 from 03:00 to 07:00 (UK-time). We apologise for any inconvenience caused.

Resolved

These alerts, issues and updates were previously in progress. They are no longer active and have been resolved.