ICAEW.com works better with JavaScript enabled.

New look for agent services account

Author: Tax Faculty

Published: 01 Feb 2021

1 February 2021: HMRC is updating the look and feel of the agent services account homepage in a bid to improve navigation around the online portal. ICAEW’s Tax Faculty highlights the changes.

By 5 February, HMRC expects to rollout changes to the agent services account (ASA) homepage to make it easier for agents to find the available services. These include:

  • Making Tax Digital (MTD) services
  • Agent authorisation for MTD
  • Registration of trusts and estates
  • Capital gains tax on UK residential property

Services including self assessment, corporation tax and employers PAYE remain available through the “old” agent portal.

The changes are cosmetic, no new services have been added or moved to the ASA, but they should help with navigation.

HMRC has provided a slidedeck which illustrates the changes which include a prominent client authorisation section at the top of the page with tax services listed beneath.

The Tax Faculty continues to engage with HMRC on improving the functionality of the ASA and is aware that agents are sometimes unable to update certain details, such as the email and physical addresses for their firm. Please send feedback on the ASA to caroline.miskin@icaew.com.

Sign up to TAXwire

Sign up to the Tax Faculty newsletter which provides weekly updates on developments in tax practice and policy.

Register now
ICAEW Know-How from the Tax Faculty

This guidance is created by the Tax Faculty – recognised internationally as a leading authority and source of expertise on taxation. The Faculty is the voice of tax for ICAEW, responsible for all submissions to the tax authorities. Join the Faculty for expert guidance and support enabling you to provide the best advice on tax to your clients or business.

Learn more about the Tax Faculty
Open AddCPD icon

Add Verified CPD Activity

Introducing AddCPD, a new way to record your CPD activities!

Log in to start using the AddCPD tool. Available only to ICAEW members.

Add this page to your CPD activity

Step 1 of 3
Download recorded
Download not recorded

Please download the related document if you wish to add this activity to your record

What time are you claiming for this activity?
Mandatory fields

Add this page to your CPD activity

Step 2 of 3
Mandatory field

Add activity to my record

Step 3 of 3
Mandatory field

Activity added

An error has occurred
Please try again

If the problem persists please contact our helpline on +44 (0)1908 248 250