The EBSCO app provides an easy way to download eBooks for reading offline. The app is available from the Apple App Store for iOS devices and the Google Play Store for Android devices. You must have a My EBSCOhost account to use the app. See EBSCO's website for step-by-step instructions: Downloading and Reading eBooks on the EBSCO Mobile App.

If you prefer to download eBooks to your computer or an e-reader, you will need to use Adobe Digital Editions. Please see the EBSCO website for step-by-step instructions: Checking Out and Downloading EBSCO eBooks on a Desktop Computer.

1. Go to the EBSCOhost website.
2. Click on ‘Sign in’ in the menu at the top of the page.
3. Click on the ‘Sign up’ link.
4. Complete the ‘Create a new account’ form. You will need to provide your name, email address, a username, password and security question.

EBSCO Support provides more help and instructions in their guide to creating a MyEBSCO account.

One day. 

No, eBook editions are published in the same way as new editions of printed books.

Minimum browser requirements for reading eBooks online and the recommended screen resolution are liable to change in line with browser upgrades. Please check the EBSCO website for the latest information: Minimum Browser Requirements for EBSCO Interfaces

You can email or print up to 60 pages in PDF format from the EBSCO website by clicking on the appropriate icons at the top of the EBSCO eBook viewer page.

There are a number of potential causes and solutions, which are outlined below.

Does your computer or network block referral information?

Our website gives access to online resources through a system called referring URLs – it allows you to access eBooks, online journals and databases when you click on links on certain authorised web pages. For this system to work, the details of each authorised web page (the referring URL) must be checked against our service provider's database and it will only allow access if there is a match. Sometimes the referring URL (also known as referral information) is not correctly passed on to the database and this may happen if you are using some firewall or privacy software.

Is the referring URL correct?

If you used a link from an email, PDF or saved bookmark to get to the page with EBSCO eBook links, the URL might contain unexpected parts that prevent the referring URL system from working.

Common examples:

• www.icaew.com/en/example-page
  Delete the "en/"
• www.icaew.com/example-page?utm_source=banner&utm_medium=email&utm_campaign=example
  Delete all the parts after and including the question mark
• http://www.icaew.com/example-page
  Use https instead of http

How can I tell if my computer or network is blocking referral information?

You can run an authentication test to find out whether your computer or network is blocking referring URLs by clicking on the link below:

https://search.ebscohost.com/testauth.aspx

This will load a page with information that can help diagnose your problem. If there is an empty space next to "Referring URL=", this means that your computer or network is blocking referring URLs.

Referring URLs can be blocked by firewall or privacy software or through network restrictions. Please refer to the user manual of your firewall or privacy software for information on how to allow referring URLs or contact the IT department in your organisation for help.

What can I do if my computer or network is blocking referral information?

We advise you to consult the support available from your firewall or internet security software suppliers for further advice on how to configure firewalls or internet security software to allow access.

In order to allow the referring URL authentication system to work you should permit full access to particular IP ranges and web domains. EBSCO has an updated list of IPs and Domains for Firewalls, Proxy Servers, and Allow Lists.

Please note that the LIS Enquiry Team is unable to provide technical support to help you configure your firewall software. If you still have a problem with access to our online resources we suggest you contact the supplier of your firewall product directly.

If you have a different problem with our eBooks, please email our enquiry team at library@icaew.com. Please state the address of the page that you were looking at when the problem occurred, the error message that you received and any additional details of the problem to help us diagnose the problem.

We have separate FAQs and information for each of our eBook publishers and suppliers:

• Credo
• Ebook Central
• ICSA (The Chartered Governance Institute UK and Ireland)
• Me4U

If you're having difficulties with using Business Source Corporate or our other online services and databases, please see the Online resources troubleshooting FAQ for help.