ICSA Solutions
ICSA Solutions are an innovative series of ebooks that provide immediate access to all the necessary information on a particular topic; offering practical guidance, case studies and time-saving checklists.
Contents
1.Essentials
Part 1 explains what outsourcing is and why it is needed, the pros and cons, the challenges to be faced and the questions to ask.
2. The outsourcing lifecycle
Part 2 explains the outsourcing lifecycle in the eight phases of: strategy, target operating model, making a decision, design, selecting a provider, transition, management, and review and renewal. In each phase the steps are described, the outputs specified and potential problems and remedies discussed.
3. Contract management and service level agreements
Part 3 defines and explains contract management and service level agreements (SLAs) and the rationale behind them. Details are given on how to prepare an SLA.
4. Outsourcing in practice
Part 4 tackles outsourcing in practice, defining the concept in a number of functional areas. It considers in particular how organisations outsource their accounting and compliance services on a global scale and looks at the various models adopted. It also provides a view on the future direction of outsourcing local finance and accounting compliance globally.
Practical tools and other customisable content
This publication includes the following customisable content:
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission, in writing, from the publisher. This publication is a general guide and is correct at the time of writing.
The publication does not necessarily deal with every important topic or cover every aspect of the topics with which it deals. It is not intended to provide legal advice and should not be treated as a substitute for legal advice. Legal advice should always be sought before taking action based on the information provided. The authors bear no responsibility for errors and omissions.
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Outsourcing
PDF (1,435kb)
Andrew W. Smith, Karen Meenderink, Mark Sykes, Dennis Horner ICSA Publishing Ltd, 2014
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