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Technical Advisory Service – How to get the best from our service?

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A summary of the topic areas covered by the TAS enquiries service, profiles of our team expert s and signposting to sources of self-help.

What topics can the technical advisory service help me with?

The Technical Advisory team can advise on a wide range of topics including:

  • Accounting under UK GAAP and IFRS
  • UK Company law
  • Ethical issues such as applying ICAEW code of ethics
  • Anti-Money-Laundering matters
  • Auditor independence and applying FRC Ethical Standard
  • Client engagement/disengagement
  • Effects of changes in firm structure
  • Practising certificates
  • PII requirements

Aside from the Technical Advisory Service what other help is available?

If you need help identifying relevant subject content within the ICAEW website the Library & Information Service can help you find that.

The Library & Information Service also has access to information resources behind the scenes including:

  • Model accounts and disclosure checklists
  • Accounting manuals for UK GAAP and IFRS
  • UK & international tax guidance

Contact the Library & Information Service via email, phone or webchat

Questions on accounting under FRS 102, IFRS or matters under Company law?

  1. Have you seen our helpsheets? We have produced content on a variety of topics covering our most frequently asked questions, you may be able to quickly find the answer to your question.
  2. If your query is relatively short, with a small amount of background information required then perhaps webchat may be helpful.
  3. Complex accounting issues with a lot of background information and complexities to be discussed would be better dealt with via our telephone service.

Questions on anti-money laundering matters?

  1. If you have encountered suspicious activity, need to discuss potential fraud or reporting matters then you will need to call in to our helpline anonymously.
  2. Queries relating to AML procedures, Client Due Diligence and general CCAB guidance – there are various helpsheets we have published covering these topics based on our most frequently asked questions and topics.
  3. Alternatively, webchat may be useful if you have a short question but there is no suspicious activity or reporting matters to be discussed.
  4. If you require proof of AML supervision to be provided to HMRC then please email amlr@icaew.com to request this, providing your firm name and number.

Questions on ethical issues, client take on procedures, auditor independence?

  1. Have you seen our helpsheets? We have produced content on a variety of topics covering our most frequently asked questions, you may be able to quickly find the answer on one of these.
  2. If your query is relatively short, with a small amount of background information required then perhaps webchat may be helpful.
  3. Complex issues with a lot of background information and complexities to be discussed would be better dealt with via our telephone service.

Questions regarding tax?

Technical Advisory Service do not advise on tax matters, but we can signpost to sources of tax help.

Questions relating to regulated firms?

If you have questions about the regulation of your firm, how firm changes will impact on your registration, or applications for licences (such as audit, DPB or Insolvency), then the Regulatory Support team are the best to contact, via email at regulatory.support@icaew.com.

If you have more general questions about whether you need additional licences / regulation or the application of the DPB rules, etc, then the Technical Advisory Service will be able to help via webchat or the telephone service. Webchat is typically better suited to relatively short queries with a smaller amount of background.

When should I use webchat?

Webchat is a great way to contact us if your query is short and succinct, has limited complexities and can be explained in short sentences. Go to www.icaew.com/webchat.

Who will I be speaking to / chatting with?

A friendly, highly trained team with almost 150 years combined post qualification experience across industry, professional training, non-profit and public sector. Practice backgrounds range from smaller practices to Big 4, across mid-tier and Top 10 firms, with technical specialism from financial instruments to financial crime, non-profit to pensions (and everything in between). We know our stuff, but we also know our members, so you can rely on our team not only for technical accuracy but also a practical and human response to your queries.