The ICAEW Library & Information Service provides access to a range of content on employee performance management, including a selection of articles from premium databases. Access to full text articles is provided for ICAEW members, ACA students and other entitled users subject to the conditions listed in the terms of use statement.
If you have any difficulty accessing these electronic resources, please see our help page for further guidance. The page also provides search tips and tricks that you may find useful.
Displaying 1-42 of 42 results
Exclusive
Should I stay, or should I go?: Salary and recruitment trends for the year ahead
- 01 Feb 2024
- Natascha Whitehead
The article discusses the findings of the Hays 2024 UK Salary and Recruiting Trends guide, highlighting the increased optimism among accountancy and finance employers about the economic climate, the persistent skills shortages in areas like credit management, and the growing importance of skills over degrees for accountancy employers. Topics include credit professionals' job satisfaction, the importance of flexible working and a benefits package to candidates and the impact of the rising cost of living on job moves.
Exclusive
4 motivation techniques to keep your team interested
- 01 Sep 2023
Article looking at a range of employee motivation strategies that encourage employee engagement, hard work and job satisfaction.
Exclusive
Summer 'blahs' or burned out? Find out and fix it
- 01 Aug 2023
The article emphasizes the importance of identifying and addressing burnout in employees, especially during the summer months when workplace pressures can lead to diminished motivation and performance. It provides guidance on recognizing burnout indicators and understanding its potential causes, as well as strategies for combating burnout through active listening, restoring certainty, and offering new challenges and incentives.
Exclusive
Improve your one-on-one meetings
- 01 Nov 2022
- Steven G Rogelberg
One-on-one meetings with your direct reports can be a highly effective leadership tool, says Steven G.Rogelberg. He provides advice on how to prepare for and facilitate effective 1:1s, including sample questions to use. Managers who fully embrace 1:1 meetings can make their teams' day-to-day output more efficient, build trust and improve employee engagement.
Exclusive
It's time for leaders to get real about hybrid
- 09 Jul 2021
- Aaron De Smet, Bonnie Dowling, Mihir Mysore, Angelika Reich
And in 2020, the COVID-19 pandemic drove employees out of offices to work from home. When employers have small-group conversations to understand such survey results in greater detail, they discover that neither they nor large swathes of their workforces really know what employees want. This is fine, but it fails to signal that the organization understands and appreciates the altered postpandemic relationship between employees and employers. Employers are underestimating the disconnect and failing to realize that the "finish line" is a mirage Many employers, keen to establish some sense of norm...
Exclusive
Why are we here?
- 01 Nov 2019
- Sally Blount, Paul Leinwand
Article looks at how if you give your employees a purpose they are more likely to be engaged and motivated. The key is to tie this purpose to your customers and your corporate strategy.
Exclusive
Feedback doesn't always work
- 01 Mar 2019
- Marcus Buckingham, Ashley Goodall
Article discusses how giving employees feedback, whether it be positive or negative may not be as effective as believed and may actually negatively affect an employees development.
Exclusive
Retention plan: Carriers get creative to keep employees happy
- 01 Feb 2019
- Kate Smith
Article reporting on the efforts made by insurance companies to retain employees. It mentions the use of basic fringe benefits such as health insurance and retirement plans, flexibility in work time and space, and career development services.
Exclusive
Maintaining self motivation
- 01 Nov 2018
- Ayelet Fishbach
Advice on self-motivation in professional work in light of research on human motivation. Topics include the need for effective goal setting that involves intrinsic motivation, the use of rewards in relation to loss aversion, and the significance of social influences.
Exclusive
Self motivation is the key to high achieving
- 01 Nov 2018
- Ayelet Fishbach
This article identify some simple tactics to motivate yourself to continue working when you heart may not be in it. The author explains that self-motivation is a key attribute that distinguishes high-achievers from everybody else.
Exclusive
Bridging the gap: don't just say you value your female employees - show it
- 01 Oct 2018
- Mary Margaret Prange
The article offers several tips for accounting firms to motivate female employees to be partners and principals. These tips include creating a program to make a cultural change, having a clear objective to achieve goals, and involving everyone in the women's empowerment program. It also discusses the 2018 Move Accounting Project Report which revealed that women dominate the accounting workforce, however only a small percentage are in leadership
Exclusive
How do I engage home workers?
- 01 Oct 2018
- Samantha Sales
The article provides an answer to a question on how to properly motivate colleagues who work from home to prioritize clients over family issues like childcare.
Exclusive
Creating a purpose-driven organization
- 01 Jul 2018
- Robert E. Quinn, Anjan V. Thakor
The authors outline eight steps other companies can follow to break free of the conventional thinking about worker motivation, help a higher purpose permeate decisions throughout the company, and set off a positive chain of events. The article describe how organizations like DTE Energy, KPMG, and Sandler O’Neill have dramatically increased employee engagement after discovering their higher purposes.
Exclusive
Unlock performance and value through culture
- 01 Mar 2018
- Deborah DeHaas | Carey Oven
The article focuses on the impact of corporate culture on the performance and values of a company. It presents information on global human capital by professional service company Deloitte's related to employee behaviour and compliance failures in companies. It also discusses topics including employee engagement and role of corporate boards in emphasising organizational culture..
Exclusive
Is anybody actually listening?
- 01 Feb 2018
- Jane Simms
In this article, the author discusses new generation of tools and techniques not helping genuinely improve engagement of employees and assessing how employees feel. Topics include the rising interest in employee voice remains discourage slim rather organizations taking them into account and considering them as welcoming development, views of Louisa Baczor, adviser at CPID, on listening to people as much as treating them with dignity and respect, and importance of psychological safety.
Exclusive
More than 9 to 5
- 01 Jan 2018
- Dennis Campbell, John Case, Bill Fotsch
Today a good job means more than a living wage; raising employee engagement can mean sharing the company’s success with employees. Companies with employee stock ownership plans report significantly higher sales growth and higher revenue per employee. However, virtually all the gains go to those that create an ownership culture, by building in participative management and helping employees learn to think and act like owners.
Exclusive
Resetting teams
- 01 Dec 2017
- Denise Hartley-Wilkins
A look at the indicators of a team in trouble and how to 'reset' the team culture to provide a healthy, positive work climate. A high-performing team is achieved through four key dimensions: values, positive language, healthy behaviours and positive intention. Each person in a team has an important role to play as culture guardian.
Exclusive
Ahead of the curve
- 01 Sep 2017
- Shruti Chadha
Article looks at how the days of traditional appraisals and forced ranking are coming to an end, performance management is now a tool for greater employee engagement and states that organisations should closely examine their performance processes and push toward simplification and strength-based assessment and coaching.
Exclusive
Motivating the troops
- 01 May 2017
- Susan H. Surplus
Employees may resist close direction if it's not presented in the right way. This article sets out six factors that can make help you build a team of interested and engaged employees with a commitment to their company.
Exclusive
The Talent Delusion
- 01 Mar 2017
- Tomas Chamorro-Premuzic
The article explores the best methods in attracting, motivating and retaining top employees. Noted are the critical questions to determine whether individuals possess talent, including vital part of a competitor's workforce, motivation, and performance. Also mentioned is the conversations about talent that often end up shifting from productivity and career success to personal wellbeing and happiness.
Exclusive
The neuroscience of trust: Management behaviours that foster employee engagement
- 01 Jan 2017
- Paul J Zack
Article looks at the author's research into building a culture of trust in an organisation. Employees in high-trust organisations are more productive, have more energy, collaborate better with colleagues, and stay with their employers longer. They also suffer less stress and are generally happier, which fuels stronger performance.
Exclusive
Rising to the top on a reduced schedule
- 01 Dec 2016
- Erica O'Malley
The article discusses the significant role of flexible work arrangements (FWAs) in helping talented professionals remain on the job while devoting some of their time to family or other personal endeavors. Certified public accountant (CPA) Erica O'Malley shares the lessons that she and her team learned from their experiences with the flexible work arrangements. She added that such work schedules help identify who are highly motivated and have strong organizational and time management skills..
Exclusive
The case against long-term incentive plans
- 01 Oct 2016
The article discusses research on the ineffectiveness of long-term incentive plans as part of the compensation of managers. Topics include the importance of intrinsic motivation in executive performance, the role of risk aversion in the psychology of executives, and the psychological discounting of future incentive pay compared to more immediate compensation. Research by business researcher Alexander Pepper is addressed
Exclusive
Managing the high intensity workplace
- 01 Jun 2016
- Erin Reid, Lakshmi Ramarajan
People today are under intense pressure to be “ideal workers”—totally committed to their jobs and always on call. But after interviewing hundreds of professionals in many fields, the authors have concluded that selfless dedication to work is often unnecessary and harmful. It has dysfunctional consequences not only for individuals but also for their organizations.
So how can organizations build a healthier—and more productive—culture? Managers can act as role models by leading multifaceted lives themselves. They can reward employees for the quality and results of their work rather than the ti...
Exclusive
Measuring people doesn't improve performance
- 01 Apr 2016
- Stacey Barr
The article argues that measuring employees' performance to rank them does not help in improving the performance of a business organization. Topics discussed include people feeling being judged when the manager monitors their performance that reinforces a downward spiral in the organizational performance, people hiding a performance problem in order to make the performance look good, and need for reframing an accountability structure to motivate employees to improve business performance
Exclusive
Most people don't know whether they're paid fairly
- 01 Dec 2015
Research suggests that one of the top predictors of employee engagement is a company's ability to communicate its pay policies clearly. Employees feel their salary figure is not just a number but reflects how valued they are; in turn this plays a role in how engaged they are in their work. Transparent conversations about money can actually mitigate low pay and help employees feel satisfied at work. Additionally, compensating top talent at market value and discussing how pay was determined is more effective than paying above market value without any discussions.
Exclusive
Employees thrive in coworking spaces
- 01 Sep 2015
- Peter Bacevice, Lyndon Garrett, Gretchen Spreitzer
Research shows employees in coworking spaces are thriving in comparison with employees working in regular offices. The flexibility, collaborative nature and community feel of the spaces seem to raise levels of job satisfaction.
Exclusive
Gen Y enters the boardroom
- 01 Mar 2015
- Jimmy McLoughlin
Jimmy McLoughlin, the Institute of Director's deputy head of policy, explores the arrival of millennials into the workplace and suggests that Generation Y may be particularly effective as non-executive directors. Former directors who have since retired can also be valuable to new businesses as NEDs, providing expertise at a lower cost than employing an executive director.
Exclusive
How I did it...
- 01 Nov 2014
- Bob Moritz
Young staff don't make work their main priority. Bob Moritz, U.S. Chairman of PWC, explains how his firm keeps Millennials motivated.
Exclusive
Recessionary bundles: HR practices in the Irish economic crisis
- 01 Apr 2014
- Paul Teague, William K. Roche
A survey investigating the human resources practices adopted by Irish firms during the recent recession, reaching beyond the motivational theory that does not consider employment models used outside an acute economic downturn.
Exclusive
Eight ways to win at office politics
- 01 Apr 2014
- Peter Bartram
People often associate office politics with back-stabbing and doing dirty deals behind the watercooler. But, by failing to engage in its more positive aspects, you could be missing out on pay rises, promotions and perks.
Exclusive
Pay rises for non-executive directors set to end
- 13 Jan 2014
- Robert Crawford
The article focuses on the results of PWC's Non-executive director survey 2013, which found that following five years of steady increases, pay rises for non-executive directors in FTSE 100 organizations are beginning to plateau.
Exclusive
Where does employee recognition fit into a development review?
- 21 Aug 2013
- Ian Silvera
The article discusses the significance of performance development reviews (PDRs) to identify an employee's performance and progress during the year. It mentions the move of employers to shift to crowd-sourced PDRs with social recognition system that motivates the employees to recognise each other for great work.
Exclusive
Motivate by showing how individuals and teams are doing
- 01 Jun 2013
- Joan Lloyd
The author argues that the most powerful motivating factor for employees is providing them with a detailed report or team briefing about the significance of their contribution to their organization. She offers insights into why this could have a greater positive impact on employees than promotions, recognition programs or pay rises.
Exclusive
Stop telling your employees what to do
- 23 May 2013
- Jordan Cohen
The article offers the author's insights on avoiding task dictation to employees as an effective approach to get the most out of knowledge workers. The author states that describing the outcome and allowing a skilled professional to identify best results in higher quality work and more committed employee. He says that the worker's autonomy should be kept while describing the outcome needed and requirements are cleared.
Exclusive
Increasing the meaning quotient of work
- 01 Jan 2013
- Susie Cranston, Scott Keller
A look at employee motivation and productivity, focusing on how a sense of meaning and purpose can be fostered in the workplace. The degree to which employees view their work as having meaning or impact, which the authors call its meaning quotient (MQ), appears to be an important factor determining whether they will perform at optimum levels.
Exclusive
Helping employees to get a strategy
- 01 Dec 2012
- Charles Galunic, Immanuel Hermreck
It looks at sharing information with employees and on helping them understand the company's strategy and the organization's vision. And looks at the three factors for understanding the strategy which are job conditions, the quality of the employee-supervisor relationship, and the feeling of trust in the company's senior management.
Exclusive
Transforming talent at Whirlpool
- 01 May 2011
- Mark L.Frigo, John D.Rapp, Roy W.Templin
How Whirlpool CFO Roy Templin set out to build a world-class finance function by focusing on talent development and employee engagement. He began by hiring J.D.Rapp, a senior finance employee with a strong background in Six Sigma. Using Six Sigma principles, Rapp coordinated the design of a talent management system with a developmental focus.
Exclusive
Motivating employees in tough times
- 01 Aug 2009
- Sandy Smith
Even during tough economic times, there are steps employers can take to sustain employee engagement. Research indicates that staff need to feel they are contributing to the success of their organisation and are recognised for doing so.
Exclusive
What makes an effective executive?
- 01 Jun 2004
- Peter Drucker
An effective executive does not need to be a leader in the typical sense of the word. Peter Drucker, the author of more than two dozen HBR articles, says some of the best business and nonprofit CEOs he has worked with over his 65-year consulting career were not stereotypical leaders. They ranged from extroverted to nearly reclusive, from easygoing to controlling, from generous to parsimonious. What made them all effective is that they followed the same eight practices: They asked, "What needs to be done?" They also asked, "What is right for the enterprise?" They developed action plans. They to...
Exclusive
The hard work of being a soft manager
- 01 Dec 2001
- William H Peace
Soft management does not mean weak management. The stereotypical leader is a solitary tough guy, never in doubt and immune to criticism. Real leaders break that mold. They invite candid feedback and even admit they don’t have all the answers.
Exclusive
Where leadership starts
- 01 Nov 2001
- Robert A Eckhert
In May 2000, Bob Eckert sat on a plane bound for the West Coast and thought to himself, "What have I done?" He was about to become CEO of Mattel, a struggling company in an industry he knew nothing about. And he was facing unrealistic expectations not only from Wall Street but also from Mattel's 30,000 employees, who hoped for an effective leader yet feared sweeping change. How did this former CEO of Kraft Foods address employees' anxiety, gain their trust, and start to turn Mattel around? By using the concept of "mealtime." When people gather together to share a meal, they are nourished in bo...
Displaying 1-42 of 42 results
- See all our HR journals and magazines
- Search our database of online articles (Business Source Corporate)
Terms of use
You are permitted to access articles subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.