Latest on employee performance management
Read our latest features and articles on employee performance management.
Free CPD: essential skills for people managers
- Article
- 13 Nov 2024
People skills, such as the communication, empathy, flexibility and active listening, are essential for line managers wishing to lead happy, productive teams. Brush up on your soft skills with these free Continuous Professional Development (CPD) resources.
Preventing and navigating burnout: a manager’s guide
- Article
- 22 Feb 2024
It’s important to role model the behaviour that managers wish to encourage in their teams, says caba, the occupational charity supporting ICAEW accountants.
Hybrid working and employee monitoring: what to be aware of
- Article
- 26 May 2021
Kirstin Gillon explores how to balance productivity and privacy with employee monitoring in the new hybrid workplace.
Exclusive
Measuring employee productivity at home
- Article
- 16 Feb 2021
How do you keep an eye on employees when they are working at home?
Exclusive
How to deal with people problems
- Article
- 06 Apr 2020
Handling people well will make things go right
Business performance management: When not to measure
- Article
- 02 Mar 2017
When not to measure, provides some ideas on why measurement systems are not resulting in the behaviours your organisation desires.
Exclusive
Measure by measure
- Article
- 08 Jan 2014
Performance measurement is an ongoing struggle for many organisations. But how can it be improved? Mike Bourne maps out the journey and assesses the obstacles.
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10 BPM tools every manager needs to know
- Article
- 17 Jan 2013
Managing business performance is everyone’s everyday job. You could argue that making sure the business is performing well is THE job of any manager. The challenge is that there are many different tools available to mange business performance, here I want to look at 10 popular BPM tools that every manager should know.
Reports
Exclusive
Special Report 64: Managing People
- Report
- 2019
- PDF (1,487kb)
Managing people is one of the most important skills needed to successfully navigate your way to the top of the corporate ladder. This report provides practical tips and advice on topics such as team management, dealing with difficult people and the effect of technology on recruitment.
Finance business partnering - a guide
- Thought leadership report
- 2018
- PDF (2,833kb)
This report provides practical advice for those considering business partnering initiatives and those looking to improve their approach.
Exclusive
Special Report 56: Soft skills that FDs need
- Report
- 2017
- PDF (5,953kb)
A special report looking at the soft skills that FDs need to succeed
Business Performance Management: When not to measure
- Report
- 2017
- PDF (1,936kb)
This report sets out a series of ways in which we can better understand performance management and control, extending beyond the naturally dominant themes of measurement and key performance indicators (KPIs). Sometimes we may have to confront, and accept, that not everything relevant can be measured
Exclusive
Special Report 52: People and skills
- Report
- 2016
- PDF (4,295kb)
This quarterly report deals with recruiting and retaining the right staff with good practical tips and advice from a variety of specialists.
Exclusive
Special report 43: 21 years - a celebration
- Report
- 2013
- PDF (1,092kb)
This quarter's special report is a 21 anniversary special, reproducing some of the best articles that we've published since our inauguration in 1992.
Webinars
Managing talent in a hybrid world
- Podcast
- 2023
In this Insights In Focus episode, we discuss best practice in hiring, training and safeguarding talent under hybrid working.
Motivating your team: A three-pronged approach
- Webinar
- 2021
This webinar explores three aspects of motivation that need to come together to get the most from your staff.
Better people management
- Webinar
- 2020
Practical ways to help improve your people management skills including being able to deal with difficult situations.
Difficult conversations
- Webinar
- 2018
This webinar provides practical tips on how to deal with difficult conversations. It took place on 11 July 2018.
eBooks
The ICAEW Library & Information Service provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.
Exclusive
Performance management
- eBook chapter
- 2017
- Barry Cushway
- Kogan Page
- Employers Handbook
This chapter looks at the importance of managing performance, the performance management process and training and development.
Exclusive
Reward management
- eBook
- 2014
- Michael Rose
- Kogan Page
Understanding and implementing effective reward strategies in your organization.
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How to engage, evaluate and align employees
- eBook chapter
- 2014
- Anne Francke
- FT Press
A chapter covering: how to get employees more engaged; how to do a meaningful performance review that improves performance; how to align employees and ensure decision making clarity.
Exclusive
Conversations about job performance: a communication perspective on the appraisal process
- eBook
- 2012
- Michael Gordon, Vernon Miller
- Business Expert Press
A new approach to job appraisals for practitioners and advanced students.
Exclusive
Effective people management
- eBook
- 2011
- Pat Wellington
- Kogan Page
A short guide to team management and leadership.
Exclusive
Essentials of business ethics: creating an organisation of high integrity and superior performance
- eBook
- 2009
- Denis Collins
- John Wiley and Sons
A practical guide to managing ethics in organisations.
Exclusive
First-time manager's guide to performance appraisals, The
- eBook
- 2008
- Diane Arthur
- Amacom
Guide to performance appraisals from a US perspective.
Exclusive
Strategies for managing performance
- eBook chapter
- 2006
- Michael Armstrong
- Kogan Page
- Strategic Human Resources Management
This title provides guidance on combining human resource management with business strategy. This chapter deals with strategies for managing performance and looks at the definition of performance management, the purpose, the scope and the process of performance management.
Terms of use
You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.
Business press
The ICAEW Library & Information Service provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.
Exclusive
When a performance improvement plan could help your employee
- Article
- 06 Nov 2024
- Liane Davey
This article explores how Performance Improvement Plans (PIPs) can be used to address underperformance, emphasising clear expectations, feedback, and fairness.
Exclusive
Mastering the art of feedback: cultivating positive and productive conversations
- Article
- 01 Nov 2024
- Barbara Kay
Barbara Kay emphasises the importance of honest, constructive feedback, and offers strategies for delivering it promptly and effectively to support team development.
Exclusive
Turning negative reviews into a positive experience
- Article
- 01 Nov 2024
This article highlights the value of constructive negative feedback in performance reviews, to foster employee potential and prevent disengagement.
Exclusive
Reframing employee health: Moving beyond burnout to holistic health
- Article
- 02 Nov 2023
- Jacqueline Brassey, Brad Herbig, Barbara Jeffery, Drew Ungerman
A survey conducted by the McKinsey Health Institute across 30 countries provides insights into how organizations can prioritize the holistic health of their employees. Positive work experiences are associated with better holistic health, increased innovation, and improved job performance. The article suggests that organizations should prioritize employee health as a strategic imperative and align it with their broader environmental, social, and governance framework.
Exclusive
Should AI make layoff decisions?
- Article
- 01 Jul 2023
- Dave Zielinksi
Research shows more HR leaders are using algorithms to recommend workforce reductions based on employee performance. Typical algorithms might evaluate skills data, performance data, work status data (e.g., full-time, part-time or contractor), and attendance data. But researchers say HR professionals also need to have a good understanding of performance aspects that algorithms might miss.
Exclusive
Root out gender and ethnicity bias in performance reviews
- Article
- 01 Oct 2022
- Judy Ellis
Give managers guidance on setting objective criteria to evaluate staff performance, and teach them to recognise their biases. Judy Ellis has some advice on strengthening your organization's performance appraisal system in light of your diversity, equity and inclusion (DEI) goals.
Exclusive
Performance management shouldn’t kill collaboration
- Article
- 01 Sep 2022
- Heidi K. Gardner, Ivan Matviak
Companies today need cross-silo collaboration to survive a volatile competitive environment but often their performance management systems discourage it. The authors outline specific ways companies can retool their performance management systems to boost collaboration.
Exclusive
Management accounting systems and performance measurement at Lean companies
- Article
- 01 Jun 2021
- Lawrence P.Grasso, Thomas Tyson
Results from a survey of manufacturers interested in or actively engaged in Lean manufacturing and Lean production. The authors' research supports the common perception that Lean transformation of the accounting function lags behind other areas.
Online magazines
Some online journal titles are available only to logged-in ICAEW members, ACA students and other entitled users. To view the full range of titles available to you, please log in.
Employee Benefits
- DVV Media HR Group Ltd.
Online magazine covering developments around various kinds of employee benefits, including pensions, health insurance, and company cars.
Personnel Today
- DVV Media International
News resource for HR professionals. Its website includes an archive of articles published since January 2000.
Training Journal
- Political Holdings Limited
Online magazine for the UK's training and learning and development industry. Until 2020 it was a print magazine; the Library provides online access to issues published between 2008 and 2020 via its premium databases.
External resources - Acas guidance
Advice, guidance and practical resources on a wide variety of recruitment topics for both employers and employees, produced by the Advisory, Conciliation and Arbitration Service, Acas. Acas is the employment relations service for England, Scotland and Wales offering practical, independent and impartial advice to employers, employees and their representatives.
Acas guide on managing people
- Website
Acas guide covering how to motivate staff and improve staff performance.
Acas guide to induction
- Website
Acas advice for employers on how to settle in a new employee once they have accepted a job offer.
Appraisals templates
- Website
Acas template appraisal forms and an appraisal questionnaire for managers and employers to use.
Capability procedures
- Website
Acas advice on how to manage capability issues - a procedure based on encouraging their employee to improve.
Managing staff who work from home
- Website
Acas guidance on how managers can support staff, manage and monitor performance, and keep in touch.
Measuring staff performance
- Website
Acas guidance on considerations to make when setting performance measurements, setting objectives and performance conversations. A draft record of performance is included.
Terms of use
ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided 'as is' with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.
External resources
Centre for Business Performance
- Website
- Centre for Business Performance
Based at the Cranfield School of Management, the Centre for Business Performance specialises in the design, implementation, use and ongoing maintenance of performance measurement and management systems.
Chartered Institute of Personnel and Development (CIPD)
- Website
- CIPD
The CIPD website features news, training courses and research publications on a wide range of employment issues including including diversity, performance management, employee relations, recruitment and training.
Essential guide to performance appraisals
- Website
- Start Up Donut
An overview of employee performance appraisals from the Start Up Donut
People Management
- Website
- CIPD
Free online magazine of the Chartered Institute of Personnel and Development (CIPD), with latest news, employment law updates and viewpoints.
Performance management
- Website
- Personnel Today
Articles and features on employee performance management from Personnel Today magazine
Performance management
- Website
- Chartered Institute of Personnel and Development
Factsheets, podcasts and reports from the CIPD on performance management, covering such topics as: competence and competency frameworks, performance appraisal and 360 degree feedback. Registration required for access to content .
Personal development plans
- Website
- Atom Content Marketing
An overview of Personnel Development Plans (PDPs) from the Start Up Donut. PDPs are a way to manage an employees performance and link the employee's professional and personal development with the development of a business
Terms of use
ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided 'as is' with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.
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