In ‘Conflict Resolution’, the ideal solution is the one that works best for both parties and achieves an agreed, workable outcome. The aim of this webinar is to introduce you to practical conflict resolution techniques and strategies to help you effectively manage conflict when it arises.
Overview
Learning outcomes:
- Learning what conflict is and how to recognise it
- Understanding how to deal effectively with and safely resolve potential conflict situations.
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Conflict resolution
In ‘Conflict Resolution’, the ideal solution is the one that works best for both parties and achieves an agreed, workable outcome. The aim of this webinar is to introduce you to practical conflict resolution techniques and strategies to help you effectively manage conflict when it arises.
