Kotter’s theory of change management
The eight-step model of John Kotter, a Harvard Business School professor, laid down a blueprint for change managers, as Stephen Warrilow reports.
John Kotter’s highly-regarded books Leading Change (1995) and the follow-up The Heart Of Change (2002) describe a popular and helpful model for understanding and managing change. Each stage acknowledges a key principle identified by Kotter relating to people’s response and approach to change, and in which people see, feel and then change.
Continue reading
This content is not freely available. To access 'Kotter’s theory of change management' you need to be one of the following:
-
ACA student
-
This content is available to ACA students. If you want to start the ACA qualification there are several routes you can take
-
ICAEW member
-
Gain access to world-leading information resources, guidance and local networks. 98% of the best global brands rely on ICAEW chartered accountants.