Event information
The Financial Conduct Authority (FCA)'s Consumer Duty represents a significant shift in regulatory expectations, emphasising the provision of good value.
As firms transition from implementation to embedding these heightened standards, this session offers a critical analysis of compliance progress, challenges, and the ongoing responsibilities that firms must navigate.
With keynotes from the FCA, expert-led presentations, and an insightful panel discussion, we’ll explore how to approach fair value assessments, optimize consumer communications, and tackle the complexities of closed-book reviews. Discover best practices for setting outcomes, monitoring, and governance as Consumer Duty becomes integral to business operations.
Resources
FCA resources
ICAEW's revised Continuing Professional Development (CPD) Regulations bring in new CPD requirements. This includes a minimum number of hours and an ethics requirement. Watching this webinar could contribute up to 1 hour and 30 minutes of verifiable CPD, providing you can demonstrate that the content is relevant to your role.
First broadcast 19 September 2024
