Your guide to maintaining your firm's record

You must notify us of any changes to the structure of your firm within 10 business days. Please do not use the annual return for this purpose as you will be in breach of the Practice Assurance Regulations.

Your firm’s record on our database is used to populate other records that the public and the profession can view. If your firm's record is inaccurate or out of date, it may constitute a misdescription of your firm and lead to more serious issues such as regulatory or disciplinary action.

If your firm is registered for audit, accredited for probate, licensed for DPB (Investment Business) activities or licensed as an ATOL Reporting Accountant, you will be in breach of the Audit Regulations and Guidance, Probate Regulations, DPB (Investment Business) Handbook and the ICAEW Licensed Practice Handbook.

We record the following information on our database:

• current name of firm;
• any trading names used by the firm (which is shown as an additional branch office);
• addresses of all offices in the firm;
• names of all principals in the firm (ie, partners, directors or members);
• the voting rights of all partners in a partnership and all members of an LLP (including corporate partners or members); and the names of all shareholders and the voting rights and nominal value of their voting shares, as well as the nominal values of their non-voting shares. We record this information to determine whether the firm meets the definition of an ICAEW member firm in the Principal Bye-Laws and eligible to use the description ‘Chartered Accountant’;
• names of any insolvency licence holders within the firm;
• status held by individuals in the firm ie, audit compliance principal, DPB contact principal, probate contact principal, licensed practice contact principal, head of legal practice, head of finance and administration and Practice Assurance principal;
• the registrations held by the firm;
• any entities connected to the firm;
• details of the firm’s professional indemnity insurance (PII);
• for accredited probate firms – names of all authorised individuals and non-authorised owners and addresses of offices which undertake probate work;
• for audit registered firms – names of all responsible individuals (RIs);
• for licensed practices – names of all licensed practitioners; and

The details listed above must be accurate and up to date to ensure the following display current information:

• Register of statutory auditors (audit registered firms);
• FCA’s financial services register (DPB Investment Business firms);
• ICAEW probate register (ICAEW probate firms);
• Find an insolvency practitioner (the Insolvency Service directory of IPs);
• CAA’s list of ATOL Reporting Accountants; and
• Find a chartered accountant (for all firms that have an ICAEW Chartered Accountant as principal or employee).

When we issue pro-forma invoices to regulated firms in November (for the following fee-year), they are based on the structure of the firm shown on our database at that time. If you haven't notified us about any principal retirements or ceased offices etc, the amount you are charged may be incorrect and you may incur higher costs.

Firms not working in the specialist areas of audit, ATOL reporting, DPB (Investment Business) and probate

Please inform our members information team about any changes to your firm:

• Contact us

Firms working in the specialist areas of audit, ATOL reporting, DPB (Investment Business) and probate

Please inform our regulatory support team of any changes to your firm structure within 10 business days.

• For changes to the record of an audit registered firm – the audit compliance principal must request changes.
• For changes to the record of an DPB (Investment Business) licensed firm – the DPB contact principal must request changes.
• For changes to the record of a probate accredited/licensed firm – the probate contact partner or head of legal practice must request changes.
• For changes to the record of a licensed practice - the licensed practice contact principal must request the changes.

We have a series of forms you should use to tell us about changes to principals, offices, trading names, ownership structure and regulatory contacts.  Please complete the relevant form(s) and email to regulatory.support@icaew.com

If your firm is going through a merger, acquisition or other business change, then depending on how the transaction is structured, the firms involved may inadvertently become ineligible for the regulatory registrations currently held. However, if you give us sufficient notice of the business changes, we can explain what your firm needs to do to ensure continuity of its registrations, including ongoing anti-money-laundering supervision and eligibility to continue using the description, Chartered Accountants. Also, if changes are needed to the proposed ownership structure for the firm to remain eligible for regulatory registration, if it usually easier and simpler to do this pre-completion, rather than once the transaction has been executed.

We will therefore need full details of the transaction to make sure each firm’s record is updated, and to allow us to check the new structure complies with the eligibility criteria for each regulatory registration currently held.

Our mergers, acquisitions and other business changes form sets out the information we need to know whenever a firm’s ownership or structure changes. The completed form should be emailed to regulatory.support@icaew.com and if you have any questions while completing the form please call us on +44(0)1908 546 302 for assistance.

If your particular transaction does not easily fit into the questions on the form, please fill in as much of the form as possible and provide an accompanying letter of email explaining the transaction in full detail.

If you wish to withdraw a regulated service currently held with ICAEW, complete this online form.

Find a Chartered Accountant

The directory of firms is updated regularly using the information you provide us with.

Register of statutory auditors

The register of statutory auditors is administered by ICAS. We send data updates to ICAS on a weekly basis. This information is also sent to the Companies Registration Office (CRO) in Ireland. These registers are a statutory requirement and it’s essential they display current information about firms.

The registers show the name of the firm, its principals and owners and any trading names used to sign audit reports. The registers also show the first name and surname of every responsible individual – they must use these two names when they sign audit reports. Their signature can be their usual one, but they must print their first name and surname below the signature.

Some individuals do not use their given first name. They may use a middle name or even a shortened name; for example, Mike instead of Michael. The register can show a preferred name if you request this. Please email regulatory.support@icaew.com to update the information that appears on the register of statutory auditors.

The FCA's register of DPB (Investment Business) licensed firms

The FCA’s financial services register publishes details of all firms licensed by ICAEW for investment business activities under a DPB (Investment Business) licence, including the firm’s DPB (Investment Business) number. This information is taken from the ICAEW database.

The ICAEW register of probate firms

Use the ICAEW probate register to find an ICAEW regulated probate firm that can assist you with uncontested probate and the administration of an estate. Search by firm name and location to access contact details and, if applicable, any disciplinary records.

Find an insolvency practitioner

A directory of insolvency practitioners is administered and published by the Insolvency Service. The information is taken from the ICAEW database. Find an insolvency practitioner provides details of which office an insolvency practitioner is based, along with full contact details. Please note: Any changes received by the Insolvency Service will not be amended on the ICAEW database.

The Civil Aviation Authority (CAA) list of ATOL Reporting Accountants

The CAA maintains an online list of ATOL Reporting Accountants. We send updates to the CAA using information held on the ICAEW database.

Voting rights

Regulatory issues can arise where voting rights are held by corporate principals or by corporate owners of the audit firm. The Audit Regulations and Guidance require a firm’s voting rights to be held by audit-qualified individuals or registered audit firms. We can’t look through a group structure when assessing this requirement and only look at the person/body that holds the direct voting rights, rather than any indirect holdings.

Corporate principal with voting rights

It is likely the corporate principal will need to apply for audit affiliate status. However, if the voting rights held by the corporate principal are to be included when assessing the audit-firm’s eligibility, the corporate principal will need to be audit-registered.

Corporate principals and owners

Some firms add corporate principals to their firm structure in addition to individuals, some have corporate principals only and others have a combination of the two.

Additionally, some firms add corporate owners above the main accountancy practice. If your main practice is audit-registered, you will need to take into account the requirements of the Audit Regulations and Guidance when you add a corporate holding company.

Corporate owner with voting rights

If a firm’s majority voting rights are held by a corporate owner then for these rights to be included when assessing the audit-firm’s eligibility, the corporate owner will need to be audit-registered. For example, if 100% of the audit-firm’s voting rights are held by a corporate holding company, which is itself controlled by audit-qualified individuals, the holding company must be audit-registered even if it has no audit clients.

Audit compliance principal

Some audit-registered firms may have solely corporate bodies as principals, not individuals. This is acceptable as long as the audit compliance principal is a responsible individual employee and is also a member of the firm’s management board. Such firms should consider whether they have enough responsible individuals in the firm to carry out, and be responsible for, the audit work and to sign audit reports.

• Audit eligibility status case studies

When adding corporate principals to a firm that holds a DPB (Investment Business) licence, the DPB contact principal must be a person. The corporate principals may also need to apply for DPB affiliate status if they are not DPB licenced or registered for audit work.

• DPB Investment Business eligibility case studies

When adding corporate principals to a licensed practice, the licensed practice contact principal must be a person. The corporate principals may also need to apply for licensed practice affiliate status if they are not already registered for audit work, DPB licensed, accredited for probate or holding an alternative ICAEW affiliate status. There must always be at least one licensed practitioner for the relevant category of licensed work.

If the voting rights or shares in an accountancy practice (regulated or unregulated) are held by a corporate body, you need to carefully assess whether it still meets the ICAEW member firm definition set out in the Principal Bye-laws.

Two definitions for eligibility

You must consider the member firm definition which determines if you are supervised by ICAEW for money laundering, use this flowchart, separately from the definition of which firms can use the description ‘Chartered Accountants’, use this flowchart. Please note these are different.

An ICAEW member firm is:

• a member engaged in a public practice as a sole practitioner; or
• a partnership engaged in public practice of which more than 50 per cent of the rights to vote on all, or substantially all, matters of substance at meetings of the partnership are held by members; or
• a limited liability partnership engaged in public practice of which more than 50 per cent of the rights to vote on all, or substantially all, matters of substance of the partnership are held members; or
• any body corporate (other than a limited liability partnership) engaged in public practice of which:
• 50 per cent or more of the directors are members; and
• more than 50 per cent of nominal value of the voting shares is held by members; and
• more than 50 per cent of the aggregate in nominal value of the voting and non-voting shares are held by members. 

Please note: new guidance took effect on 1 January 2024. The ICAEW Statement on members engaging in public practice provides more detail.

ICAEW member firms are automatically subject to Practice Assurance and money laundering supervision by ICAEW.

There are some common situations where firms find that they do not qualify as a ‘member firm’ under the Principal Bye-laws, including when the firm is a subsidiary of another corporate entity, irrespective of the ownership and activities of its parent.

If your firm is not a member firm under the definition in the Principal Bye-laws, we may still be able to supervise you for anti-money laundering under a contractual arrangement. If you think you might need a contract, you will find an application form at icaew.com/amlr

Next steps and further information

If you're interested in ICAEW supervising your practice under MLR17, please complete the application forms. If you have any questions about supervision by ICAEW, please email AMLR@icaew.com

You also need to ensure your firm is eligible to use the description ‘Chartered Accountants’. The Use of Description Chartered Accountants Regulations set out when a firm may describe itself as ‘Chartered Accountant’ and the procedural rules for principals who are not a chartered accountant who must become a general affiliate. Please note the ‘use of description’ member firm definition is different to the definition in the Principal Bye-laws for an ICAEW member firm.

An accountancy practice (regulated or unregulated) may be part of a corporate group. A group entity (which may be a company or LLP) can only be described as a ‘Chartered Accountant’ in the following circumstances.

In the case of a parent entity, it is:

• controlled by chartered accountants; and
• over 50% of the income of the group is derived from public practice (a holding company can be dormant).

In the case of a subsidiary entity, it is:

• engaged in public practice;
• majority owned by a parent company that is controlled by chartered accountants; and
• part of a group where the parent company can use the description.

In the case of a company, 50% or more of the directors must be chartered accountants. Any directors in a parent or subsidiary company that uses the description, who are not chartered accountants, need to become affiliates.

If your firm is not eligible to use the description 'Chartered Accountants', it can apply for permission to use the description.

• Please complete and submit the use of the description form

For structures with a parent and subsidiary, please also complete Appendix A in respect of the parent entity. If there are holding companies between the trading subsidiary and the ultimate parent, please complete an Appendix A for each entity. For LLPs with corporate principals, please complete a separate Appendix A for each principal.

• Access Appendix A – Application to Use the Description ‘Chartered Accountant’

Read regulatory advice about when a firm should apply for a probate licence.

Please note if an ICAEW member firm is found to have been operating outside this regulatory framework then this will be treated as a disciplinary offence.

Probate eligibility

Authorised firms must ensure:

• all principals and/or shareholders are authorised to conduct probate work; and
• non-authorised persons do not control 10% or more of the voting rights of the company/LLP/other body.

Licensed firms must:

• appoint a Head of Finance and Administration (HoFA) and/or a Head of Legal Practice (HoLP);
• ensure principals hold affiliate status if they are not an accredited probate firm, a registered auditor, a DPB (Investment Business) licensed firm, an ICAEW member, ICAS member, CAI member or member of another approved regulator;
• ensure only principals and employees of a firm are authorised individuals. We can’t licence sub-contractors or consultants; and
• ensure all non-authorised persons holding a material interest have been approved by ICAEW (this includes a person holding at least 10% of the shares in a body).

• Find out more including eligibility case studies

Change of legal entity

When considering a change of legal entity, (for example, sole practitioner to partnership; partnership to limited company; limited company to limited liability partnership), if your firm is registered for audit, licensed for DPB (Investment Business) activities, licensed as an ATOL Reporting Accountant or accredited for probate, you must make new applications for these registrations. Full application details can be found at:

• ICAEW Audit and Assurance hub
• ICAEW Designated Professional Body (Investment Business) licence
• ICAEW Probate hub
• ICAEW Licensed Practice scheme

An audit registration, DPB (Investment Business) or probate licence or licensed practice status cannot be transferred between legal entities.

New applications are processed by the Regulatory Support team who will ensure that all of the necessary information is obtained before the application is passed to the case manager team for consideration. Your application will then be allocated to a case manager who will assess the information and may require further information/explanations before the application can be approved. In some cases the case manager will not be authorised to approve the application and it will need to be referred to the relevant regulatory committee to consider.

Please allow 8-12 weeks from the date the Regulatory Support team has obtained all of the required application information and has passed your application to the case manager team.

Please note this is only an indication of timing. The actual processing time may vary when the teams are experiencing a large volume of applications, in holiday periods or if the application is complex and needs to be referred to the committee.

The new legal entity can’t carry out regulated work until your application(s) is/are approved. As part of the application, we will transfer any fees paid by the original firm for that fee-year. If you only notify us of a change to the legal entity on the annual return, rather than when the change took place, this may lead to regulatory or disciplinary action as the new entity will not be properly regulated.

Use of ICAEW's consumer credit arrangements

If your firm is not a member firm, audit registered or DPB (Investment Business) licensed, it may not be able to use ICAEW’s consumer credit arrangements. Any consumer credit activity undertaken has to be incidental to the accountancy services a firm provides. FCA authorised firms can’t use ICAEW’s consumer credit arrangements, even if they meet the other criteria. There’s more information at icaew.com/ccl.