Research insights
Specialised software and underdeveloped areas
Key drivers of software adoption
Challenges, opportunities and next steps
Research methodology
Further resources
What do we mean by practice management?
At ICAEW’s first Mid-Tier Tech Forum of 2023, representatives discussed the burning topic of practice management software. While the discussion focused on mid-tier firms, the topics covered are relevant to practices of any size.
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Mid-Tier Tech Forum
You can join the conversation by taking part in our Mid-Tier Tech Forum. Email techfac@icaew.com if you would like to be added to the distribution list.
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Confirmation, part of Thomson Reuters, is a leading provider of audit confirmation services to the audit, financial services and legal sectors.
Kyle Gibbons, Managing Director Europe, Confirmation:
"It’s clear from the research that, when it comes to the selection and implementation of new technology, firms are now prioritising their staff experience above other considerations. Given this emphasis on staff experience, which to my mind has been driven by the hiring pressures the profession has faced in the last couple of years, it’s more important than ever for firms to invest in technology that helps speed up, or even automate, processes that have historically been labour intensive and/or manual. Not only will these changes improve security of data and the quality of services, but they will contribute to the attraction, retention and motivation of high performing, qualified staff. "
